Professional Training Solutions
Training in: SITUATIONAL AWARENESS - CONFLICT MANAGEMENT - SELF DEFENCE
Training for the Community Services sector where employees, staff, and or contractors have to deal with behavious of concern. Where they may face anger, aggression or violent behaviours during their working day.
MDTA is about training an individual or teams in techniques and systems that will work for them.
Some of the Organisations we have/do run programs for.
South Australian Government (Department of the Premier and Cabinet) - City of Stonnington Council - St. Vincents Hospital - Moama Bowling Club - Medicare Local - Villa Maria - Airservices Canberra - Australian Defence Force Academy - EACH Community Services - Opteon Property Group - Bayer Australia Limited - Swinburne University - GoTafe - Greyhound Racing Victoria - The New Zealand High Commission - Bass Coast Shire Council - Landmark - IBAC - Knox City Council.
MDTA training sessions focus on what will work, while working within the organisations Policies & Procedures. Our programs/workshops are developed to answer the questions and equip your staff, employees or consultants with the needed skills to deal with behaviours of concern. From dealing with individuals where anger, aggression and or violence may be involved.
Training individuals working in industries or occupations where there is a need to place themselves in vulnerable situations. Such as front end customer service staff, counsellors, on-site psychologists, and other community services workers. Unfortunately, individuals have become more hostile and aggressive in today's environments. Our training will help equip your staff with real self-preservation and self-protection skills.
Training meets Australian Government Standards
- PSPGEN032 Deal with conflict.
- CPPSEC3002A Manage conflict through negotiation.
- CPPSEC3013A Control persons using empty hand techniques.
- CPPSEC2017A Protect self and others using basic defensive techniques.
Program options: 2, 3, 4 and 6 hour programs.
Your Training Requirements
Training can be held at your location, or at the MDTA Training Center.
MDTA situational Awareness training will teach your staff to determine the difference between odd and suspicious behaviours, and how to identify indicators that require quick intervention to avoid any possible threat.
NOTE: There are NO physical self defence techniques taught in this program, it is all situational awareness only. If you do require a physical component, it can be added.
NO PHYSICAL SELF DEFENCE TECHNIQUES:
Managing conflict pre-physical escalation.
(This option has no physical techniques for self defence included)
INCLUDES PHYSICAL SELF DEFENCE TECHNIQUES
Managing Conflict including physical escalation.
(This option HAS physical techniques for self defence included) More Information
These programs also alow for the option for industry specific role play training.
These are offered in 3, 4 and 6 hour training programs. More Information